When you become an Emtek customer you benefit from our renowned
dedication to service with over 50 years of combined experience in the industry from our
Norwich-based manufacturing and repair plant.We have extensive knowledge
of not only our own vehicles but all hilift vehicles operating within the industry.
In order to expand on the customer support we offer, we have opened a Repair, Service and Maintenance workshop in Hounslow - obviously close to Heathrow Airport.
This is run by a carefully selected team of both managerial and
mechanical staff who have the skill, know how and experience to service both
Emtek manufactured vehicles and other manufacturers vehicles.
We consider
this to be an exciting project and expect the workshops to be operational within
the next 2-3 months with this we feel that we can offer you a far superior support
service than any other vehicle manufacturer in Europe.
SERVICES AT A GLANCE
- Extended warranty on all new Emtek vehicles serviced at Emtek Services.
- 1 years Free servicing at Emtek Services on any new vehicles manufactured by Emtek Support.
- A dedicated team of engineers in the event of a breakdown operating 24/7.
- Overnight servicing and minor repairs ensuring you have your vehicle when you need it.
- Response time (Heathrow) 20mins.
- Short term LEZ compliant hire vehicles available in the event of a VOR.
- Accident recovery and management to ensure that we deal will all paperwork on your behalf so you don’t have to.
- Dedicated mobile engineer at your sight for any early morning start up problems and on site all day for any minor problems.
- All routine, maintenance, servicing and safety inspections tailored to your specific requirements.
- On site repairs at our workshop with any major repairs being transferred to Emtek Support in Norwich.
- Full or part vehicle valet service.
With the technical support from Emtek In Norwich and the skill and knowledge from our team at Heathrow you will have the best support partner the industry could possibly offer.